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  3. Customers
  4. Efficiency
  5. Water Reliability
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  1. Home

  2. About Us

    1. Accountability & Transparency
      1. California Form 801
      2. California Form 806
      3. Catalog of Enterprise Resources
      4. Contracts
      5. Employee Benefits/Compensation
      6. Financial Information
      7. Registration Requirements for all Public Work
      8. Privacy Policy
      9. Public Records Request
      10. Surplus Property
      11. Emergency Preparedness
      12. Water Tax
    2. Board of Directors
    3. Board Information
      1. Committees and Other Meetings
      2. Code Ordinances and Resolutions
    4. Community Involvement
    5. Contact Us
    6. Facilities
      1. Arlington Desalter
      2. Western Water Recycling Facility
      3. WRCRWA
      4. Santa Rosa Regional Resources Authority
    7. District Maps
    8. Doing Business with Us
      1. Surplus Property
    9. Employment Opportunities
    10. Frequently Asked Questions
    11. History & Background
    12. MWD
    13. Management
    14. Press Room
    15. Related Agencies
    16. Retail Agencies
    17. WRCRWA
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  3. Customers

    1. Contact Us
    2. Customer Service
      1. Bill Payment Assistance
      2. How to Read Your Bill
      3. How to Pay Your Bill
      4. How to Read Your Meter
      5. How to Start / Stop Service
      6. Report a Leak
      7. I Received a Delinquent Bill/Shut-Off Notice
      8. Request a Payment Extension
      9. Water Pressure Questions
      10. What's my Power Zone?
      11. Murrieta Payment Options
      12. Meter Reading
      13. Meter Replacement Program
      14. Report Water Theft
      15. Billing Scams and Solicitations
    3. How to File a Damage Claim
    4. How to turn your water off if you have a leak
    5. Online Bill Pay
    6. Locations
    7. Murrieta Service Area
    8. Rates & Fees
      1. Wastewater
      2. Water
      3. Connection Fees
        1. Current Situation
        2. History of Fees
        3. How Fees Are Calculated
        4. Water Supply Needs Assessment
    9. Swimming Pool Maintenance
    10. Standby Charges (Murrieta)
    11. Water Budget Rate Information
      1. Commercial Water Budgets
      2. Residential Water Budgets
      3. Water Budget Chart Commercial
      4. Water Budget Chart Residential
      5. Over Your Water Budget?
    12. Unclaimed Monies
    13. Water Emergency
    14. Water System Flushing
    15. Water Use Efficiency
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  4. Efficiency

    1. Programs to Help You
    2. Information to Help You
    3. SoCal Yard Transformation Guide
    4. Water Regulations
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  5. Water Reliability

    1. Winter Storms Preparedness
    2. Drought & Restrictions
    3. CA Water Fix
    4. Water Quality
    5. Water Resources
    6. Water Supply Projects
      1. Victoria Recharge Basin Project
        1. Victoria Recharge Basin FAQ
      2. Arlington Desalter
      3. Chino Desalter
      4. La Sierra Pipeline Project
      5. Seven Oaks Dam
      6. Sterling Pump Station Project
        1. Sterling Pump Station FAQs
    7. Watermaster Activities
    8. Well Information
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  6. Departments

    1. Customer Service
    2. Education
      1. Information for Educators
        1. Qualifying Schools
        2. Solar Cup
        3. Summer Teachers' Workshop
        4. H20 Explorer Badge Program
        5. Water-Related Links
        6. Western's Water Educational Assembly Programs
      2. Fun for Kids
        1. Coloring Book
        2. Word Search
      3. Scholarships & Grants
        1. Lois B. Krieger Water Project Grants for Educators
          1. Lois B. Krieger Grant Application
        2. Lois B. Krieger/WMWD Endowed Scholarship - CSUSB
        3. Charles D. Field/WMWD Endowed Scholarship - UCR
        4. RCCD Scholarship
        5. ACWA Scholarships
      4. Member Agencies
    3. Engineering
      1. Development Services
        1. New Customers
      2. Construction Projects for Bid
      3. Regulatory Compliance
      4. Standard Specifications & Drawings
        1. Commercial Plan Check Package
        2. Developer Handbook
        3. Technical Specifications
    4. Finance
      1. Budgets
      2. Community Facilities District
      3. Financial Policies
      4. Financial Statements
      5. Investment Report
      6. Investor Relations
      7. Rates
      8. Unclaimed Monies
    5. Operations
    6. Outreach
      1. Government Affairs
      2. News Room
        1. In The News
          1. Videos
        2. News Releases
        3. Social Media
        4. Media
          1. Media Experts Guide and Speakers Bureau
      3. Social Media
      4. Sponsorship Application Process
      5. Customer Outreach
        1. Media Experts Guide and Speakers Bureau
      6. Events
    7. Purchasing
      1. Bid Posting
      2. Vendor Registration
      3. What It takes to Do Business
    8. Water Quality
      1. Hexavalent Chromium-6
      2. Cross Connection / Backflow Prevention
      3. Microbeads
    9. Human Resources
      1. Job Descriptions
      2. Job Opportunities
        1. Job Opportunities
        2. Job Descriptions
        3. Job Interest Card
        4. Promotional Opportunities
        5. Applicant Login
      3. Compensation
        1. GM Contract
        2. Job Classification and Salary Grades
      4. Health Benefits
      5. Organizational Chart
      6. Other Benefits
      7. Paid Time Off
      8. Retirement Benefits
    10. Water Resources
      1. Seven Oaks Dam
      2. Arlington Desalter
      3. Arlington Ground Water Management Plan
      4. Chino Desalter
      5. Rates
      6. Recycled Water
        1. Periods of Operation for Recycled Water Sites
        2. Recycled Water Benefits
        3. Think Before You Flush
        4. Wastewater Treatment Plants
      7. Wastewater
        1. Inland Empire Brine Line (SARI)
          1. Direct Waste Generator
          2. Indirect Waste Generator
          3. Real Solutions
        2. The Problem with Salt
          1. The Solutions
        3. Wastewater Treatment Plants
          1. New Solar Power System
          2. Western Water Recycling Facility (WWRF)
          3. WRCRWA
      8. Water Resources Planning
        1. Shortage Contingency Plans
        2. Supply Plans & Rights
          1. Urban Water Management Plan
          2. Integrated Regional Water Management Plan
      9. Feasibility Studies
      10. Water Supply Projects
        1. Reliability Projects
        2. Water Supply Information
      11. Watermaster Activities
        1. Watermaster Reports
        2. Western-San Bernardino Annual Reports
        3. Santa Margarita River Annual Reports
        4. Santa Ana Watermaster Reports
      12. Sustainable Groundwater Management Act
    11. Wastewater Pretreatment Program
      1. Goals of the Western’s Source Control Program
      2. Fats, Oils, & Grease Program
      3. Sewer System Management Plan
      4. Wastewater Control Ordinance/Discharge Limits
    12. Water Use Efficiency
      1. Rebates
      2. Programs to Help You
      3. Information to Help You
      4. Water-wise Landscaping
      5. Efficiency Stories
      6. Gray Water
      7. Water Use Regulations & Restrictions
      8. Water Shortage Contingency Plan
      9. Western Customer Survey (English)
      10. Western Customer Survey (Spanish)
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