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  3. Customers
  4. Efficiency
  5. Water Reliability
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  1. Home

  2. About Us

    1. Accountability & Transparency
      1. California Form 801
      2. California Form 806
      3. Catalog of Enterprise Resources
      4. Contracts
      5. Employee Benefits/Compensation
      6. Financial Information
      7. Registration Requirements for all Public Work
      8. Privacy Policy
      9. Public Notices
      10. Public Records Request
      11. Surplus Property
      12. Water Tax
    2. Board of Directors
      1. Committees and Other Meetings
      2. Code Ordinances and Resolutions
    3. Western Infrastructure Updates
    4. Community Involvement
    5. Contact Us
    6. District History
    7. District Maps
    8. Doing Business
      1. Surplus Property
    9. Emergency Preparedness
    10. Employment Opportunities
    11. Facilities
      1. Arlington Desalter
      2. Chino Desalter
      3. Western Water Recycling Facility
      4. WRCRWA
    12. Frequently Asked Questions
    13. Management
    14. MWD
    15. Press Room
    16. Related Agencies
    17. Retail Agencies
    18. Santa Rosa Regional Resources Authority
    19. WRCRWA
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  3. Customers

    1. Construction and Emergency Information
    2. Contact Us
    3. Customer Service
      1. Bill Payment Assistance
      2. Residential Delinquency Policy
      3. How to Read Your Bill
      4. How to Pay Your Bill
      5. How to Read Your Meter
      6. How to Start / Stop Service
      7. Report a Leak
      8. Water Pressure Questions
      9. What's my Power Zone?
      10. Meter Reading
      11. Meter Replacement Program
      12. Report Water Theft
      13. Billing Scams and Solicitations
      14. Water Budget Rate Information
    4. How to File a Damage Claim
    5. How to turn your water off if you have a leak
    6. Locations
    7. Murrieta Service Area
    8. Online Bill Pay
    9. Standby Charges (Murrieta)
    10. Swimming Pool Maintenance
    11. Unclaimed Monies
    12. Water Budget Rate Information
      1. Commercial Water Budgets
      2. Residential Water Budgets
      3. Water Budget Chart Commercial
      4. Water Budget Chart Residential
      5. Over Your Water Budget?
    13. Water & Sewer Rates
    14. Water System Flushing
    15. Water Use Efficiency
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  4. Efficiency

    1. Programs to Help You
    2. Information to Help You
    3. SoCal Yard Transformation Guide
    4. Water Regulations
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  5. Water Reliability

    1. Winter Storms Preparedness
    2. Drought & Restrictions
    3. CA Water Fix
    4. Water Quality
    5. Water Resources
    6. Water Supply Projects
      1. Arlington Desalter
      2. Chino Desalter
      3. La Sierra Pipeline Project
      4. North Well
        1. North Well FAQ
      5. Seven Oaks Dam
      6. Sterling Pump Station Project
        1. Sterling Pump Station FAQs
      7. Victoria Recharge Basin Project
    7. Watermaster Activities
    8. Well Information
    9. Sustainable Groundwater Management Act
      1. Arlington Basin Groundwater Sustainability Plan
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  6. Departments

    1. Customer Service
    2. Education
      1. Distance Learning Resources
      2. Information for Educators
        1. Qualifying Schools
        2. Solar Cup
        3. H20 Explorer Badge Program
        4. Water-Related Links
        5. Western's Water Educational Assembly Programs
      3. Fun for Kids
        1. Coloring Book
        2. Word Search
      4. Scholarships & Grants
        1. Lois B. Krieger Water Project Grants for Educators
        2. Lois B. Krieger/WMWD Endowed Scholarship - CSUSB
        3. Charles D. Field/WMWD Endowed Scholarship - UCR
        4. RCCD Scholarship
        5. ACWA Scholarships
      5. Member Agencies
      6. Water is life Poster Art Contest
    3. Engineering
      1. Development Services
        1. New Customers
      2. Construction Projects for Bid
      3. Regulatory Compliance
      4. Standard Specifications & Drawings
        1. Commercial Plan Check Package
        2. Developer Handbook
        3. Technical Specifications
    4. Finance
      1. Budgets
      2. Community Facilities District
      3. Financial Policies
      4. Financial Statements
      5. Investment Report
      6. Investor Relations
      7. Unclaimed Monies
      8. Special Districts Financial Transactions Report
      9. Water & Sewer Rates
    5. Human Resources
      1. Job Descriptions
      2. Job Opportunities
        1. Job Opportunities
        2. Job Descriptions
        3. Job Interest Card
        4. Promotional Opportunities
        5. Applicant Login
      3. Compensation
        1. GM Contract
        2. Job Classification and Salary Grades
        3. State Controller - Western Employees
        4. State Controller - Western Board of Directors
      4. Health Benefits
      5. Organizational Chart
      6. Other Benefits
      7. Paid Time Off
      8. Retirement Benefits
    6. Operations
    7. Outreach
      1. Government Affairs
      2. News Room
        1. In The News
          1. Videos
        2. News Releases
        3. Social Media
        4. Media
          1. Media Experts Guide and Speakers Bureau
      3. Social Media
      4. Sponsorship Application Process
      5. Customer Outreach
        1. Media Experts Guide and Speakers Bureau
      6. Events
    8. Purchasing
      1. Bid Posting
      2. Vendor Registration
      3. What It takes to Do Business
    9. Water Quality
      1. Hexavalent Chromium-6
      2. Cross Connection / Backflow Prevention
      3. Microbeads
      4. Lead Testing of Water in California Schools
      5. Understanding PFOS and PFOA
        1. PFOS - Additional Resources
      6. COVID 19 (Coronavirus)
    10. Water Resources
      1. Seven Oaks Dam
      2. Arlington Desalter
      3. Chino Desalter
      4. Recycled Water
        1. Periods of Operation for Recycled Water Sites
        2. Recycled Water Benefits
        3. Think Before You Flush
        4. Wastewater Treatment Plants
      5. Wastewater
        1. Inland Empire Brine Line (SARI)
          1. Direct Waste Generator
          2. Indirect Waste Generator
          3. Real Solutions
        2. The Problem with Salt
          1. The Solutions
        3. Wastewater Treatment Plants
          1. New Solar Power System
          2. Western Water Recycling Facility (WWRF)
          3. WRCRWA
      6. Water Resources Planning
        1. Shortage Contingency Plans
        2. Supply Plans & Rights
          1. Urban Water Management Plan
          2. Integrated Regional Water Management Plan
      7. Feasibility Studies
      8. Water Supply Projects
        1. Reliability Projects
        2. Water Supply Information
      9. Watermaster Activities
        1. Watermaster Reports
        2. Western-San Bernardino Annual Reports
        3. Santa Margarita River Annual Reports
        4. Santa Ana Watermaster Reports
      10. Sustainable Groundwater Management Act
        1. Arlington Basin Groundwater Sustainability Plan
          1. Arlington Groundwater Management Plan
          2. Stakeholder Workshops
          3. Subscribe for updates
    11. Wastewater Pretreatment Program
      1. Goals of the Western’s Source Control Program
      2. Fats, Oils, & Grease Program
      3. Sewer System Management Plan
      4. Wastewater Control Ordinance/Discharge Limits
    12. Water Use Efficiency
      1. Rebates
      2. Programs to Help You
      3. Information to Help You
      4. Water-wise Landscaping
      5. Efficiency Stories
      6. Gray Water
      7. Water Use Regulations & Restrictions
      8. Water Shortage Contingency Plan
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