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  3. Customers
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  5. Water Reliability
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  1. Home

  2. About Us

    1. Accountability & Transparency
      1. California Form 801
      2. California Form 806
      3. Catalog of Enterprise Resources
      4. Contracts
      5. Employee Benefits/Compensation
      6. Financial Information
      7. Registration Requirements for all Public Work
      8. Privacy Policy
      9. Public Records Request
      10. Surplus Property
      11. Water Tax
    2. Board of Directors
    3. Board Information
      1. Committees and Other Meetings
      2. Code Ordinances and Resolutions
    4. Community Involvement
    5. Contact Us
    6. District History
    7. District Maps
    8. Doing Business
      1. Surplus Property
    9. Emergency Preparedness
    10. Employment Opportunities
    11. Facilities
      1. Arlington Desalter
      2. Chino Desalter
      3. Western Water Recycling Facility
      4. WRCRWA
    12. Frequently Asked Questions
    13. Management
    14. MWD
    15. Press Room
    16. Related Agencies
    17. Retail Agencies
    18. Santa Rosa Regional Resources Authority
    19. WRCRWA
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  3. Customers

    1. Construction and Emergency Information
    2. Contact Us
    3. Customer Service
      1. Bill Payment Assistance
      2. How to Read Your Bill
      3. How to Pay Your Bill
      4. How to Read Your Meter
      5. How to Start / Stop Service
      6. Report a Leak
      7. I Received a Delinquent Bill/Shut-Off Notice
      8. Request a Payment Extension
      9. Water Pressure Questions
      10. What's my Power Zone?
      11. Murrieta Payment Options
      12. Meter Reading
      13. Meter Replacement Program
      14. Report Water Theft
      15. Billing Scams and Solicitations
      16. Water Budget Rate Information
    4. How to File a Damage Claim
    5. How to turn your water off if you have a leak
    6. Locations
    7. Murrieta Service Area
    8. Online Bill Pay
    9. Standby Charges (Murrieta)
    10. Swimming Pool Maintenance
    11. Unclaimed Monies
    12. Water Budget Rate Information
      1. Commercial Water Budgets
      2. Residential Water Budgets
      3. Water Budget Chart Commercial
      4. Water Budget Chart Residential
      5. Over Your Water Budget?
    13. Water & Sewer Rates
    14. Water System Flushing
    15. Water Use Efficiency
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  4. Efficiency

    1. Programs to Help You
    2. Information to Help You
    3. SoCal Yard Transformation Guide
    4. Water Regulations
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  5. Water Reliability

    1. Winter Storms Preparedness
    2. Drought & Restrictions
    3. CA Water Fix
    4. Water Quality
    5. Water Resources
    6. Water Supply Projects
      1. Arlington Desalter
      2. Chino Desalter
      3. La Sierra Pipeline Project
      4. North Well
        1. North Well FAQ
      5. Seven Oaks Dam
      6. Sterling Pump Station Project
        1. Sterling Pump Station FAQs
      7. Victoria Recharge Basin Project
    7. Watermaster Activities
    8. Well Information
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  6. Departments

    1. Customer Service
    2. Education
      1. Information for Educators
        1. Qualifying Schools
        2. Solar Cup
        3. H20 Explorer Badge Program
        4. Water-Related Links
        5. Western's Water Educational Assembly Programs
      2. Fun for Kids
        1. Coloring Book
        2. Word Search
      3. Scholarships & Grants
        1. Lois B. Krieger Water Project Grants for Educators
          1. Lois B. Krieger Grant Application
        2. Lois B. Krieger/WMWD Endowed Scholarship - CSUSB
        3. Charles D. Field/WMWD Endowed Scholarship - UCR
        4. RCCD Scholarship
        5. ACWA Scholarships
      4. Member Agencies
      5. Water is life Poster Art Contest
    3. Engineering
      1. Development Services
        1. New Customers
      2. Construction Projects for Bid
      3. Regulatory Compliance
      4. Standard Specifications & Drawings
        1. Commercial Plan Check Package
        2. Developer Handbook
        3. Technical Specifications
    4. Finance
      1. Budgets
      2. Community Facilities District
      3. Financial Policies
      4. Financial Statements
      5. Investment Report
      6. Investor Relations
      7. Unclaimed Monies
      8. Special Districts Financial Transactions Report
      9. Water & Sewer Rates
    5. Operations
    6. Outreach
      1. Government Affairs
      2. News Room
        1. In The News
          1. Videos
        2. News Releases
        3. Social Media
        4. Media
          1. Media Experts Guide and Speakers Bureau
      3. Social Media
      4. Sponsorship Application Process
      5. Customer Outreach
        1. Media Experts Guide and Speakers Bureau
      6. Events
    7. Purchasing
      1. Bid Posting
      2. Vendor Registration
      3. What It takes to Do Business
    8. Water Quality
      1. Hexavalent Chromium-6
      2. Cross Connection / Backflow Prevention
      3. Microbeads
      4. Lead Testing of Water in California Schools
      5. Understanding PFOS and PFOA
        1. PFOS - Additional Resources
    9. Human Resources
      1. Job Descriptions
      2. Job Opportunities
        1. Job Opportunities
        2. Job Descriptions
        3. Job Interest Card
        4. Promotional Opportunities
        5. Applicant Login
      3. Compensation
        1. GM Contract
        2. Job Classification and Salary Grades
        3. State Controller - Western Employees
        4. State Controller - Western Board of Directors
      4. Health Benefits
      5. Organizational Chart
      6. Other Benefits
      7. Paid Time Off
      8. Retirement Benefits
    10. Water Resources
      1. Seven Oaks Dam
      2. Arlington Desalter
      3. Arlington Ground Water Management Plan
      4. Chino Desalter
      5. Recycled Water
        1. Periods of Operation for Recycled Water Sites
        2. Recycled Water Benefits
        3. Think Before You Flush
        4. Wastewater Treatment Plants
      6. Wastewater
        1. Inland Empire Brine Line (SARI)
          1. Direct Waste Generator
          2. Indirect Waste Generator
          3. Real Solutions
        2. The Problem with Salt
          1. The Solutions
        3. Wastewater Treatment Plants
          1. New Solar Power System
          2. Western Water Recycling Facility (WWRF)
          3. WRCRWA
      7. Water Resources Planning
        1. Shortage Contingency Plans
        2. Supply Plans & Rights
          1. Urban Water Management Plan
          2. Integrated Regional Water Management Plan
      8. Feasibility Studies
      9. Water Supply Projects
        1. Reliability Projects
        2. Water Supply Information
      10. Watermaster Activities
        1. Watermaster Reports
        2. Western-San Bernardino Annual Reports
        3. Santa Margarita River Annual Reports
        4. Santa Ana Watermaster Reports
      11. Sustainable Groundwater Management Act
    11. Wastewater Pretreatment Program
      1. Goals of the Western’s Source Control Program
      2. Fats, Oils, & Grease Program
      3. Sewer Smart Program
      4. Sewer System Management Plan
      5. Wastewater Control Ordinance/Discharge Limits
    12. Water Use Efficiency
      1. Rebates
      2. Programs to Help You
      3. Information to Help You
      4. Water-wise Landscaping
      5. Efficiency Stories
      6. Gray Water
      7. Water Use Regulations & Restrictions
      8. Water Shortage Contingency Plan
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