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  1. Home
  2. Customers
  3. Education
  4. Efficiency
  5. Water Reliability
  6. About Us

  1. Home

  2. Customers

    1. 24-Hour Emergency Information
      1. Billing Scams and Solicitations
      2. Public Safety Power Shutoffs
    2. 2021 Proposed Rate Adjustment
      1. Public Meetings
      2. Rate Studies & Resources
      3. FAQ
      4. Stay Informed
    3. COVID-19 Response
    4. Billing and Account Management
      1. Pay My Bill
      2. Payment Assistance
      3. How to Read Your Bill
      4. How to Start / Stop Service
    5. New Customer Welcome Packet
    6. Water Budgets and Rates
      1. 2021 Proposed Rate Adjustment
        1. Public Meetings
        2. Rate Studies & Resources
        3. FAQ
        4. Stay Informed
      2. Residential Water Budgets
        1. Water Budget Chart Residential
      3. Commercial Water Budgets
        1. Water Budget Chart Commercial
      4. Water & Sewer Rates
      5. Standby Charges (Murrieta)
    7. Water Quality
    8. Rebates
    9. Customer Service
      1. Residential Delinquency Policy
      2. How to Read Your Meter
      3. How to turn off your water
      4. Report a Leak
      5. Water Pressure Questions
      6. What's my Power Zone?
      7. Meter Reading
      8. Meter Replacement Program
      9. Report Water Theft
    10. Contact Us
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  3. Education

    1. Art Contest
    2. Distance Learning Resources
    3. For Educators
      1. Lighten Your Load Program
      2. H20 Explorer Badge Program
      3. Water-Related Links
      4. Western's Water Educational Assembly Programs
    4. Fun for Kids
      1. Coloring Book
      2. Word Search
    5. Qualifying Schools
    6. Scholarships & Grants
      1. Lois B. Krieger Water Project Grants for Educators
      2. Lois B. Krieger/WMWD Endowed Scholarship - CSUSB
      3. Charles D. Field/WMWD Endowed Scholarship - UCR
      4. RCCD Scholarship
      5. ACWA Scholarships
    7. Solar Cup
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  4. Efficiency

    1. Programs to Help You
    2. Information to Help You
    3. Master Gardener Workshops
    4. SoCal Yard Transformation Guide
    5. Water Regulations
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  5. Water Reliability

    1. Winter Storms Preparedness
    2. Drought & Restrictions
    3. CA Water Fix
    4. Water Quality
    5. Water Resources
    6. Water Supply Projects
      1. Arlington Desalter
      2. Chino Desalter
      3. La Sierra Pipeline Project
      4. North Well
        1. North Well FAQ
      5. Seven Oaks Dam
      6. Sterling Pump Station Project
        1. Sterling Pump Station FAQs
      7. Victoria Recharge Basin
    7. Watermaster Activities
    8. Well Information
    9. Sustainable Groundwater Management Act
      1. Arlington Basin Groundwater Sustainability Plan
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  6. About Us

    1. History
    2. Board of Directors
      1. Committees and Other Meetings
      2. Code Ordinances and Resolutions
    3. Mission, Vision, and Values
      1. Strategic Priorities
    4. Management
    5. Departments
      1. Customer Service
      2. Engineering
        1. Development Services
          1. Forms & Processes
          2. Submit Plan Check
          3. Record Drawing Portal
        2. Construction Projects for Bid
        3. Regulatory Compliance
        4. Standard Specifications & Drawings
          1. Commercial Plan Check Package
          2. Developer Handbook
          3. Technical Specifications
      3. Finance
        1. Budgets
        2. Community Facilities District
        3. Financial Policies
        4. Financial Statements
        5. Investment Report
        6. Investor Relations
        7. Unclaimed Monies
        8. Special Districts Financial Transactions Report
        9. Water & Sewer Rates
      4. Human Resources
        1. Job Opportunities
          1. Job Applicant Login
          2. Job Descriptions
          3. Job Interest Card
          4. Promotional Job Opportunities
        2. Compensation
          1. GM Contract
          2. Job Classification and Salary Grades
          3. State Controller - Western Employees
          4. State Controller - Western Board of Directors
        3. Health Benefits
        4. Organizational Chart
        5. Other Benefits
        6. Paid Time Off
        7. Retirement Benefits
      5. Operations
      6. Outreach
        1. Government Affairs
          1. Riverside County Water Task Force
        2. News Room
          1. In The News
            1. Videos
          2. News Releases
          3. Social Media
          4. Media
            1. Media Experts Guide and Speakers Bureau
        3. Social Media
        4. Sponsorship Application Process
        5. Customer Outreach
          1. Media Experts Guide and Speakers Bureau
        6. Events
        7. Subscribe to Western notifications
      7. Purchasing
        1. Bid Posting
        2. Vendor Registration
        3. What It takes to Do Business
      8. Water Quality
        1. Consumer Confidence Report
        2. Hexavalent Chromium-6
        3. Cross Connection / Backflow Prevention
        4. Microbeads
        5. Lead Testing of Water in California Schools
        6. Understanding PFOS and PFOA
          1. PFOS - Additional Resources
        7. Water System Flushing
      9. Water Resources
        1. Seven Oaks Dam
        2. Arlington Desalter
        3. Chino Desalter
        4. Recycled Water
          1. Periods of Operation for Recycled Water Sites
          2. Recycled Water Benefits
          3. Think Before You Flush
        5. Wastewater
          1. Inland Empire Brine Line (SARI)
            1. Direct Waste Generator
            2. Indirect Waste Generator
            3. Real Solutions
          2. The Problem with Salt
            1. The Solutions
          3. Wastewater Treatment Plants
            1. New Solar Power System
            2. Western Water Recycling Facility (WWRF)
            3. WRCRWA
        6. Water Resources Planning
          1. Shortage Contingency Plans
          2. Supply Plans & Rights
            1. Urban Water Management Plan
              1. Drought Task Force Workshop Schedule
            2. Integrated Regional Water Management Plan
        7. Feasibility Studies
        8. Water Supply Projects
          1. Reliability Projects
          2. Water Supply Information
        9. Watermaster Activities
          1. Watermaster Reports
          2. Western-San Bernardino Annual Reports
          3. Santa Margarita River Annual Reports
          4. Santa Ana Watermaster Reports
        10. Sustainable Groundwater Management Act
          1. Arlington Basin Groundwater Sustainability Plan
            1. Arlington Groundwater Management Plan
            2. Stakeholder Workshops
            3. Subscribe for updates
      10. Wastewater Pretreatment Program
        1. Goals of the Western’s Source Control Program
        2. Dental Amalgam Compliance Program
        3. Fats, Oils, & Grease Program
        4. Sewer System Management Plan
        5. Wastewater Control Ordinance/Discharge Limits
      11. Water Use Efficiency
        1. Rebates
        2. Programs to Help You
        3. Information to Help You
        4. Water-wise Landscaping
        5. Efficiency Stories
        6. Gray Water
        7. Water Use Regulations & Restrictions
        8. Water Shortage Contingency Plan
    6. Facilities
      1. Arlington Desalter
      2. Chino Desalter
      3. Western Water Recycling Facility
      4. Santa Rosa Regional Resources Authority
      5. WRCRWA
    7. Murrieta Service Area
    8. District Maps
      1. Related Agencies
      2. Retail Agencies
    9. Western Infrastructure Updates
    10. Doing Business
      1. Surplus Property
    11. Employment Opportunities
    12. Press Room
    13. Accountability & Transparency
      1. California Form 801
      2. File a Damage Claim
      3. California Form 806
      4. Catalog of Enterprise Resources
      5. Contracts
      6. Employee Benefits/Compensation
      7. Financial Information
      8. Registration Requirements for all Public Work
      9. Privacy Policy
      10. Public Notices
      11. Public Records Request
      12. Surplus Property
      13. Unclaimed Monies
    14. Contact Us
    15. Frequently Asked Questions
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