Development Services Customer Satisfaction Survey: Last Interaction

Please take a moment to complete this short survey regarding your recent interaction with Western Municipal Water District (Western). Your feedback is important because it helps us improve services to our customers. Responses are anonymous unless you choose to provide your contact information at the end of the survey. Thank you for your time and input.

1. What best describes your type of project?

Residential Development Commercial Development Industrial Development

Institution Development Pump/Lift Station, water storage or other off-site infrastructure. Other (Please specify below)

Other:

2. What type of customer best describes you?

Property Owner Developer Consulting Engineer Contractor Real Estate Agent

Public Agency Regulatory Agency Public Utility Company Other (Please specify below)

Other:

3. How would you rate your overall interaction today with Western Development Services. (1 being poor and 5 being great)

1 2 3 4 5

4. Do you have any comments regarding your recent interaction with Western? Or would you like to recognize a Western Employee for providing excellent customer service? If so, please provide their name and/or other pertinent information:

Comments:

5. If you would like to be contacted by a Development Services representative to discuss your feedback, please complete the following:

Name:

Company:

Phone Number:

Email: