To keep pace with rising costs, Western's Board of Directors adopted a rate adjustment that will affect your water and sewer rates and system charges for the next four years, effective with all water use and sewer service charges appearing on billing statements issued on or after July 1, 2021. Below are the notices sent to all customers in advance of rate adoption to inform customers of the proposed changes, how it would impact rates and ways to engage in the rate setting process, including offering formal support or protest of the change.