Public Meetings

Public meetings recordings 

At Western, we strive to remain transparent and educate our customers about what to expect during proposed changes to your bill. We know water and wastewater (sewer) rates, water budgets and interpreting a bill can be confusing, which is why Western is committed to accurately and consistently keeping you informed through two-way communication opportunities.

Western offered a variety of ways to meet with us to learn about the 2021 rate adjustment process and proposal. Due to the COVID-19 global pandemic, meetings were hosted virtually. We invite you to review the meeting and workshop recordings and materials. New rates were adopted by Western's Board of Directors on Wednesday, June 2, 2021.   

  1. Public Hearing
  2. Board Workshops
  3. Info Sessions

 Public Hearing | Wednesday, June 2, 2021

Meeting Agenda and Presentation Materials

Meeting Recording

Questions? We’re here to help.

Contact Western’s Customer Service team

If you have questions about your water budget, current and future rates and charges, or understanding your water bill, contact Western’s Customer Service team at 951.571.7104 or

Get in touch with Western’s Strategic Communications team

If you have questions about Western’s outreach or opportunities to get information related to the proposed rate adjustments, contact Western's Strategic Communications team at 951.571.7119 or