Mission, Vision, and Values

Mission

To provide water supply, wastewater disposal, and water resource management to the public in a safe, reliable, environmentally sensitive, and financially responsible manner.

Vision

To enhance Western Municipal Water District's leadership role by integrating the best-in-business processes and business systems while developing a leading-edge workforce that continuously creates greater efficiency and value for our customers.

Values

Service excellence

Exceeding the expectations of all customers and stakeholders.

Public trust, accountability, and transparency

Maintaining a standard of exceptional integrity, honor, and respect through open communication and accessibility.

Efficiency

Ensuring that our dedication to efficiency standards extends across Western and beyond water resources, providing guidance to all financial and operational decisions. 

Environmental stewardship

Promoting responsible and sustainable practices in water and other natural resources. 

Water supply reliability

Securing a safe and stable water supply through diverse source strategies and innovative water resource management. 

Fiscal responsibility and value

Ensuring the financial stability of Western and value to the customer through sound fiscal management and disciplined decision making. 

Employee empowerment

Fostering an environment where organizational effectiveness is valued, mutual respect is paramount, and employee support and development is fundamental to our core culture.

Innovation

Continuously seeking and introducing new ideas, services, and opportunities in all that we do. We thrive on our ability to find solutions and possibilities through the ingenuity and creativity of our team.