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How to turn the water off in the event of a leak


Bonnie noticed puddling on her property. Upon closer inspection, she discovered a broken water pipe had leaked gallons of water. Because the customer is responsible for all water that flows through the meter, this mishap cost her nearly $750. Check for leaks periodically and learn how to turn the water off until you can get the leak repaired by yourself or a plumber.

 

TO TURN WATER OFF...

 

To the main supply line to the house
Close the
Customer Main Line Valve (clockwise) where the line enters the building.

 

 

 

 

 

 

 

 

At the meter
Open the Water Meter Box that is usually located near the curb in front of your house. Turn the
Customer Shut-off Valve (clockwise) one-quarter turn. Turning it counterclockwise could destroy the valve.

 

 

 

 

 

 

 

 

 

To sinks and toilets
Turn off the valves (clockwise) located underneath the fixtures.

 

If you do not have a Customer Shut-off Valve, call 951.789.5100.

 

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Customer Main
Line Valve

 

Customer

Shut-off Valve